Bdhome24 Privacy Policy – your data is safe with us

When you use the bdhome24.app website and app, you share certain information with us. This privacy policy clearly explains what data we collect, why we collect it, how we use it, and how we keep it secure.

Bdhome24 believes that every user's privacy is a fundamental right. That's why we only collect the information we truly need and store it under strict security measures. This privacy policy is written in plain language so you can understand it with ease.

Bdhome24 only collects information that is genuinely necessary to provide you with our services. We do not retain any data beyond what is needed.

Information provided during registration

• Your name and mobile number.
• Email address (if provided).
• Date of birth — for age verification.
• Password (stored in encrypted form and never readable in plain text).

Transaction information

• Deposit and withdrawal amounts and timestamps.
• Mobile banking number (for payment verification purposes only).
• Betting history and gaming activity.

Automatically Collected Information

• IP address and device type.
• Browser and operating system information.
• Time spent on the platform and pages visited.
• Cookies and session data.

Bdhome24 uses your data only for specific purposes. We never use your information for anything unnecessary.

• To create, manage, and secure your account.
• To process deposits, withdrawals, and transactions.
• To deliver bonus and promotional offers to you.
• To provide customer service and support.
• To prevent fraud and unauthorized activity.
• To improve your experience on the platform.
• To comply with legal obligations.

Bdhome24 does not sell your data to any third party. However, in certain limited circumstances, specific information may be shared.

Circumstances Under Which Data May Be Shared

• Payment provider: Limited data is shared with bKash, Nagad, or Rocket solely to verify transactions.
• Legal requirement: We may be required to share information in response to a valid request from a court or government authority.
• Fraud prevention: Minimal data may be shared with security partners to ensure online safety.
• Business transfer: In the event of an ownership change, user data may be transferred to the new owner; however, this policy will remain in effect.

Bdhome24 uses industry-standard technology to keep your data secure. Our security systems are active around the clock.

• SSL/TLS encryption: All data transmitted between your browser and our servers is fully encrypted.
• Password hashing: Your password is never stored in plain text — only a hashed version is kept.
• Firewall protection: Our servers are protected by multiple layers of firewalls.
• Regular audits: Security experts regularly audit our systems.
• Restricted access: Only authorized personnel can access your data.

Bdhome24 uses cookies to enhance your experience. Cookies are small data files stored in your browser.

Types of cookies we use

• Essential cookies: Required for login sessions and security. These cannot be disabled.
• Functional Cookies: Helps remember your preferences and settings.
• Analytics cookies: Used to understand which sections of the platform see the most activity.

You can manage or delete cookies at any time through your browser settings. Please note that disabling essential cookies may affect certain features of the platform.

Bdhome24 does not retain your data indefinitely. Once it is no longer needed, it is securely deleted.

• Account information: For the duration the account is active, and up to 5 years after closure.
• Transaction records: May be retained for up to 7 years to meet legal requirements.
• Customer support communications: Up to 2 years after the issue is resolved.
• Cookies and session data: Upon session end, or after a maximum of 30 days.

As a bdhome24 user, you have several rights over your personal data. We respect these rights and do our best to fulfill them as promptly as possible.

Bdhome24 does not collect data from or provide services to anyone under the age of 18. Age is verified at registration, and identity documents may be requested in cases of doubt.

If a minor has accidentally created an account, that account and all associated data will be deleted immediately. Parents or guardians may contact us on behalf of a minor regarding such an account.

Bdhome24 may update this privacy policy when necessary. For any significant changes, we will notify you via your mobile number or email, and the revised date will be reflected on this page.

Continued use of the platform after any changes will be taken as your acceptance of the updated policy. We recommend checking this page from time to time.

For any questions or concerns regarding our Privacy Policy, please get in touch with us. Our dedicated privacy team will resolve your issue promptly.